Advant-led
Advant leads the implementation work, with your team supplying institutional knowledge and making the decisions.
Your team reviews, tests and approves.
Implementation & migration
Plan your move to Crossroads around your admissions cycle. Agree what needs to move, how your team will test it and who owns each step, from data preparation to staff readiness.
Start with your process
A change of admissions software involves more than configuration. Work through the application paths, campus differences, data and responsibilities together, with decisions your team can review.
Agree the applications, campuses and workflows in scope. Identify the decisions that belong to admissions, the systems that need to connect and the people who will approve the result.
Define what needs to move, how source information maps to Crossroads and how the institution will review records and exceptions.
Walk through representative applicant and staff tasks. Check the agreed handoffs, resolve outstanding questions and record what the institution accepts.
Agree launch responsibilities, the work remaining with your team and where to turn for product help or additional implementation assistance.
Give the move a defined scope
Historical migration and ongoing integration answer different questions. A migration plan should describe the information being transferred and the evidence your team will use to accept it.
Explore ongoing SIS handoffsList the people, applications and source identifiers you want to move. Separate current-cycle work from historical records and identify what will remain in the existing system.
Identify the supporting documents, form configuration and history your team needs. Confirm what can transfer and how staff will access anything retained elsewhere.
Document how terms, programs, statuses and identifiers should map. Assign an owner for duplicates, missing values and other issues in the source data.
Select representative applicant files and staff tasks. Agree how to compare results, record exceptions and decide whether the migrated information is ready to use.
Identify deadlines and active applications that affect timing. Record when updates stop or change systems, which system is authoritative and who approves live use.
Name the staff who will maintain the application and handle applicant questions. Confirm training, unresolved work and the agreed route for help after launch.
Your agreed migration scope defines which records, documents and history transfer, how your team validates them and what remains in the source system.
The people who will run it
Some institutions want Advant to lead the initial work. Others want guidance while their own team builds. The implementation conversation should make that division of work clear.
Advant leads the implementation work, with your team supplying institutional knowledge and making the decisions.
Your team reviews, tests and approves.
Your team leads configuration with guidance from Advant at agreed stages.
Work through the process with scheduled help.
Your team manages the move using implementation resources and a defined plan.
Institutional ownership, with a clear route to help.
Agree the deliverables, training, staff responsibilities and scheduled assistance for the approach your team chooses.
Form work is often seasonal. Training should help a staff member understand the task months later, or help a colleague take it over.
Use real configuration work to practice the loop: make a draft change, review its impact, test the rule, preview the applicant experience and publish deliberately. Form-use signals then help the team decide what to revisit.
See application improvement in contextUnderstanding a feature or reporting a product problem is different from asking Advant to design an institutional process or build a configuration.
The agreed service should explain the route for ordinary product help and defects, the help included with implementation and how additional work is scoped.
Review support hours, response expectations and escalation contacts as part of the service agreement.
Institutional participation
The same person may hold more than one responsibility. The useful question is who can make a decision, perform the work and accept the result.
A reviewable proposal
A useful proposal accounts for the software, the work to launch it and the services your institution will use. Bring the application paths, campuses, systems and level of assistance you have in mind.
Discuss cost and scopeState the charging basis, included product scope and agreed support terms.
Identify one-time work, institutional inputs and the selected level of assistance.
Identify any separate setup, maintenance or provider charges that apply.
Explain how a change in scope affects the work, price and planned schedule.
Review usage assumptions and renewal terms alongside the work and services included in your proposal.
For your institutional evaluation
Admissions, IT, accessibility and procurement may each need different evidence. Identify the questions your institution must resolve and the people reviewing them.
Crossroads uses scoped staff permissions and keeps applicant access tied to the appropriate records. Review who needs access, what they can do and how responsibilities are assigned.
Work through hosting, data handling, retention, export, incident responsibilities and recovery requirements for the service your institution will use.
Discuss the applicant and staff experiences your institution needs to assess, the evidence required and the people who will review it.
Your next admissions cycle
Bring your process, your calendar and the questions your team needs answered.